Protect 快活视频when working remotely
Connect securely: use Remote Desktop for remote access. Store safely: Save confidential data on a SecureShare-not in Office365, on 快活视频desktops, or on personal computers.
Staff Technology Resources for Remote Working
In the event of staff needing to work remotely, it is important that business and administrative activities can continue. Become familiar with the 快活视频technology tools that make remote working possible.
Prepare in advance
Have this recommended office equipment
- A computer (PC or Mac). 快活视频desktop computers should not be removed from campus as they are configured to work within the university environment.
- Peripherals (headphones and camera).
- Secure, reliable high-speed internet. Research and optimize your home connectivity.
- An Ethernet cable 鈥� directly connecting your computer to the Internet is more reliable and stable than Wi-Fi, which is important when participating in online courses, events, meetings and presentations.
- A hotspot 鈥� if you don't have reliable, high-speed Internet access, check with your mobile provider to see if you can activate your phone鈥檚 hotspot feature. This allows connection of laptops to the Internet, and usually, hotspot data is counted differently than regular phone data use.
See specifics for recommended hardware.
Do these things before leaving campus
- Save your work. Consider saving files you鈥檒l need to your file storage on .
- Leave your office computer turned on.
- If you have an individual desk phone line, .
- Be ready to use Duo Multi-Factor Authentication so you can log into 快活视频resources.
Follow these basic recommendations
- Use whenever possible.
- Store non-confidential files on your .
- Store confidential data on your existing SecureShare, available through .
- See TU's technology self-help resources webpage or search the for how-to articles when using 快活视频technologies.
- Be sure to connect your 快活视频laptop to the 快活视频network every two weeks, either in the office or by connecting to the VPN. You might have to request access-contact the OTS Faculty/Staff Help Center for info.
Connecting, accessing颅 and storing颅颅
These tasks are ordered from basic to more complex.
| Task | Use this service | How to use it |
|---|---|---|
| Access 快活视频email and calendar | M365 Self-Help webpage | |
| Access Microsoft 365 suite (快活视频email, Word, Excel, SharePoint, PowerPoint, OneDrive) |
|
M365 Self-Help webpage |
| Work as if at your 快活视频Desktop (including email and your drives). *You can remote in from a Mac or PC to your 快活视频PC, but not into a 快活视频Mac. If remoting into an office Mac, use to access your email and drives. | ||
|
Reset or change an expired password before leaving your office |
NetID Tools | |
| Change your password remotely while working on a 快活视频computer | NetID Tools | |
| Store non-confidential files and share documents | M365 Self-help webpage | |
| Store confidential data | Your existing Secureshare | Available through |
| Access online university items like network shares such as DeptShare, JumboShare, CustomShare, O: and H: drives, etc. |
Available through or |
Self-help articles (sign into TechHelp to access): and |
Online meetings and collaboration
To determine which option best fits your needs, see an overview.
| Task | Use this Service | How to use it |
|---|---|---|
| Schedule and attend meetings remotely using voice and video | or Zoom |
Webex: You'll first need to your account. Zoom: Follow steps on webpage. Make sure to use your 快活视频account (PDF). |
| Create online spaces for your team to quickly collaborate, chat, and meet | Webex |
Webex at TU |
Phones and voicemail
| Task | use this service | how to use it |
|---|---|---|
| Check your desk phone voicemail | See it in your Outlook inbox, call into your desk phone from off campus | |
| Forward desk phone calls |
Set up call forwarding through the Phone Self-Care Portal. *This must be done before you leave the office. | |
| Call another Webex user with your computer or mobile device (use just audio or audio and video) | Webex (formerly Webex Teams) |
Security
- Be aware of suspicious email (a phish) and internet scams. Report phishing by using the Report Phish button in Outlook when working from a desktop or laptop, or forward it to phishing AT_TOWSON if on a mobile device.
- Make sure your personal computers are protected with up-to-date antivirus software-especially if you're using it for 快活视频business. Learn more.
- Be sure you have the latest updates installed for your personal computer's operating system.
- Use secure Wi-Fi. Don鈥檛 access 快活视频resources on free Wi-Fi.
- For resources and more info, including guidelines for hosting secure online meetings, visit TU's Office of Information Security and Privacy website
Support
For help with technology-related issues like connectivity, service, or login issues, contact the OTS Faculty/Staff Help Center during business hours. You can also submit a service request at any time.