Apple

Resources for using Apple products, including Mac computers and the iOS lineup of iPhone and iPad.

Resources

Connecting to 快活视频resources:  and

Email and calendars: see how to setup and on Learn more about Microsoft 365. See steps for

Get set up with and web publishing.

Mac FAQs

Only if absolutely necessary and you have no alternatives. Running Windows on a Mac complicates your computing environment considerably and requires the purchase of VMWare Fusion.

Consider submitting a request for a free refurbished Windows computer through the EduCycle Computer Reconditioning Program. If your department has an instructional, research, or business need for installing Windows on a Mac, contact the OTS Technology Support Desk.

See steps in the .

Mac and Microsoft Windows computers use different file systems. Successfully sharing files requires .

The keychain is built into Macs and cannot be disabled. Setting Keychain passwords is not recommended on university-owned Macs, it creates issues because your NetID passwords change every 90 days. 

  1. Go to Mac menu, choose Force Quit
  2. Select the frozen application and click Force Quit
  3. Try holding down the Mac Command+period key
  4. If that fails, press the Command+Option+Escape keys. A dialog box should appear allowing you to select Force Quit
  5. If nothing happens, you will need hold the power button down until the Mac shuts down then restart it. This should only be done as a last resort.

Support

  • The OTS Technology Support Desk can assist with connecting to university network, products and services.
  • Subscribe to the  listserv for Mac technical topics.
  • LinkedIn Learning - use your 快活视频NetID and password to access online video training 24/7. 
  • Mac training workshops and events are available at the  or check out Apple's  online tutorials.