Listening to understand others

Director of Accessibility and Disability Services Robyn McCray talks the importance of inclusion

By GRACE HOGGARTH '22 on March 11, 2024

Woman sits in the University Union overlooking Burdick Hall
Photo by Lauren Castellana

From the moment she took her first psychology class in high school, Robyn McCray '92 knew she wanted to spend her time unraveling why people think and behave the way they do. Reflecting on 15 years at TU, and two years as the director of Accessibility & Disability Services (ADS), McCray has found what brought her to 快活视频is very different from why she stays.

After receiving her master鈥檚 degree, McCray spent much of her career in social work, working with Kennedy Krieger and the Children鈥檚 Guild of Baltimore with students with autism and medical and physical disabilities.

As the director of ADS, McCray works with her team to create an inclusive campus for students with disabilities and neurodiverse students.

The office provides students with affirming resources and raises awareness across campus about how 快活视频can create a more inclusive community, including accepting the biases we hold.

鈥淲e are educating the campus that we do have biases and we need to talk about them so they don鈥檛 stop us from doing what needs to be done,鈥 says McCray, 鈥淸We do this] to ensure people with disabilities have the same access to what they need鈥攕o we aren鈥檛 closing any doors on a population that already has enough doors closed to them.鈥

Biases makes inclusion and community building a challenge. Although a natural human tendency, biases can create untrue and harmful assumptions about an individual鈥檚 lifestyle, accomplishments and experiences.

In many cases, biases lead people to miss out on getting to know incredible people they could have a great deal in common with鈥 something McCray is no stranger to.

When McCray first met her husband, she admitted she initially wrote him off romantically. She noticed his wheelchair and made blanket assumptions about how their interests and lifestyles wouldn鈥檛 match.

But when McCray spoke with him, she found him to be incredibly witty and charming, and when she listened to him, she realized he led a very active lifestyle and had career goals just like her. She learned his paraplegia presented many challenges, but it made him strong-willed and determined to achieve.

Learning about his life with paraplegia offered McCray space to confront her own biases and accept that she held them鈥攁 step she views as vital in creating more self-aware and inclusive communities.

Whereas many years ago ADS focused primarily on building accommodation services, it is focused now more than ever on inclusion - a pillar of TU's strategic plan to create a community where people from all backgrounds, identities, abilities and life experiences are valued and supported to achieve their fullest potential. 

McCray believes inclusion can be pushed forward by listening intently to the campus community.

鈥淭he conversations we have with students are so important because students are more than the application or documentation they submit,鈥 says McCray. 鈥淵ou鈥檙e not going to know a person鈥檚 story by looking at them. You never know what they鈥檝e experienced, where they come from or what has happened to them.鈥

For McCray, it has become impossible to separate what she has learned from her husband from the work she does at TU.

鈥淲hat got me here to 快活视频is now very different from why I stay. My husband has a lot to do with that.鈥

Going through 12 years of life together, they have faced many challenges with ableism, from barriers to physical accessibility to the prejudices others carry. Yet her husband鈥檚 optimistic outlook on life has remained strong.

His experiences empower and inspire her to be a better advocate for others. She has seen the other side of barriers to accessibility firsthand and understands how frustrating they are.

鈥淗e鈥檚 a big part of my world and a good reminder to me, every day, to give it your best and to live life to its fullest.鈥

DIVERSITY AT TU

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